We specialize in providing expert support in resolving complex customs issues.
We work closely with authorities to protect our clients’ interests and ensure timely, favorable outcomes.
HANDLING COMPLEX CUSTOMS ISSUES WITH
EXPERTISE AND URGENCY
We understand that unforeseen issues can arise in the course of international trade. That’s why we offer specialized support for sensitive and high-stakes customs cases, including abandoned shipments, manifest errors, and seizure proceedings. Our experienced team works closely with the Bureau of Customs to help clients resolve these matters swiftly, compliantly, and with minimal disruption to their business.
CUSTOMS DISPUTE RESOLUTION
WHY BUSINESSES
CHOOSE US
Proven Track Record in Dispute Resolution
Established Network with Customs Legal Divisions
Responsive, Confidential, and Strategic Handling
Minimized Risk, Maximized Compliance
OUR CORE SERVICES
Abandonment Proceedings
We assist clients in preventing or resolving shipment abandonment, whether due to late filing, unpaid duties, or procedural lapses. Our team facilitates documentation retrieval, communication with BOC, and coordination for the reactivation or lawful disposal of goods, protecting clients from penalties and
financial losses.
Amendment of Manifest
For shipments with manifest discrepancies, we manage the filing of amendment requests with the proper customs offices and shipping lines. This includes corrections in bill of lading details, consignee information, and cargo descriptions to ensure compliance and avoid processing delaysor alerts.
Warrant of Seizure and Detention (WSD)
We assist clients in preventing or resolving shipment abandonment, whether due to late filing, unpaid duties, or procedural lapses. Our team facilitates documentation retrieval, communication with BOC, and coordination for the reactivation or lawful disposal of goods, protecting clients from penalties and
financial losses.
FREQUENTLY ASK QUESTIONS
We provide import and export customs clearance, PEZA processing, permits and licenses, freight forwarding (air, sea, and domestic), trucking, and project cargo handling. Our end-to-end solutions keep your shipments compliant and on schedule.
Clearance usually takes 1–2 days once documents are complete, though this may vary with port congestion and shipment type. We give real-time updates so you know exactly when to expect release.
Yes. We manage permits from FDA, BFAR, BAI, DA, DTI, BIR, PEZA, and other agencies. Timelines depend on your documents, but we streamline the process to avoid delays.
Absolutely. We assist PEZA locators with permit applications, raw material imports, export documentation, and tax incentive processing. Our goal is to maximize your benefits while keeping you fully compliant.
Yes. We handle shipments in Luzon, Visayas, and Mindanao, with coordination across ports, airports, and ecozones. Wherever your cargo lands, we can clear and deliver it to your warehouse.
GET IN TOUCH WITH OUR TEAM
LET US KNOW
HOW WE CAN HELP
With Jill L. Tolentino Customs Brokerage, you don’t just meet regulatory standards you stay ahead of them. Whether it’s import customs clearance or export customs clearance, we’re ready to support you 24/7, without compromise.
